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Bright Horse Blogs
Get the latest and greatest information on Employee Experience, Customer Experience collated by experts in the Experience Management industry.
4 Reasons Why Microsoft Windows 11 Is Leading To Bad Employee Experience Right Now
Ever since Microsoft launched Windows 11 for public use in October 2021, many companies have shown hesitance in accepting it as their new...
Jan 20, 20223 min read
Chief Experience Officer: Why Every Company Needs A CXO
The role of the Chief Experience Officer (CXO) has become crucial for any major organisation in 2023. This is because customer experience...
Jan 18, 20224 min read
What Is Customer Experience, Really? Key Strategies, Factors And Tips
The term “customer experience” (CX) has been gaining a lot of attention in recent years. Many companies are wishing to make it an...
Dec 28, 20216 min read
Digital Employee Experience In 2022: Effective Digital Transformation
According to a 2021 research study done by Universiti Teknologi Mara, Malaysia, the business world is going through a fourth Industrial...
Dec 20, 20214 min read
How To Measure IT Performance In 2022? 7 Key Metrics For Success In IT
You have to agree that the need to measure IT performance has to be one of the most painstakingly important tasks that differentiate...
Dec 6, 20213 min read
Ageism: Are Companies Refusing You Work Because Of Your Age?
Credit: AARP We might want to believe that discrimination in the workplace has vanished over the past century. Today’s employees are...
Dec 3, 20213 min read
Sentiment Surveys: Employee Experience Based On Feelings & Attitude
In this day and age, sentiment regarding a company’s product or service is more valuable than ever before. Sentiment surveys and analyses...
Nov 29, 20214 min read
Discrimination At Work: Can Your Name Limit Your Job Opportunities?
The world is filled with many beautiful different countries, cultures, ethnicities, and races. Our planet is filled with diversity. What...
Nov 25, 20212 min read
Leadership in Post-Covid Era: The Qualities Of A Great Manager
It is no secret that Bosses were replaced by Leaders some time ago. To run a successful business all must work for one, and one for all....
Nov 18, 20213 min read
Transparency At Work: 3 Ways To Gain Your Workers’ Trust
The most successful businesses are the ones where employees feel united and comfortable in their workplace. One way to achieve it is to...
Nov 11, 20212 min read
Why The Digital Health Industry Will Be A Goldmine For IT Service Providers In 2022
In the past, the healthcare industry has been infamously slow in making technological and digital advances. As a result, they have...
Nov 8, 20215 min read
Biggest IT Problems That Small-Medium Businesses Will Have To Deal With In 2022
The life of a small business owner is full of new challenges at every step of their journey to success. One of the best ways to deal with...
Nov 1, 20214 min read
IT Support For Law Firms: Why Is Information Technology Important In The Legal Sector?
Every law firm in the world aspires to be knowledge-intensive. Larger organisations understand the use of advanced technology for firm...
Oct 19, 20214 min read
Mental Health Of Employees: 4 Ways How Companies Can Address Their Workers’ Wellbeing
Mental health is important for all of us. It impacts our quality of life, performance at work, and overall wellbeing. Especially today’s...
Oct 15, 20213 min read
Real Gender Equality At Work May Take 100 Years More, Research Shows
Gender equality at work is a concept that was progressing for a while. Unfortunately, process evaluation, based on Global Gender Gap...
Oct 7, 20212 min read
4-Day Work Weeks: What Advantages Can They Bring To Businesses?
In the 19th century, working five days a week became a norm in the factories. It was the best way to keep employee productivity at the...
Sep 30, 20212 min read
5 Tips For Small MSPs To Increase Sales And Compete Against Bigger Businesses
Image Credit: WWE Find out five tips on how to build a managed services business. Become the MSP that can compete against the bigger...
Sep 27, 20213 min read
We’ll Know That Work-Life Balance Is Important, But Why Exactly Is That?
When we talk about our lives, we can all agree that a career takes a huge part of it. Having and maintaining a job is directly impacting...
Sep 23, 20213 min read
Importance Of Information Technology: 3 Ways In Which IT Has Improved Our Workplace
In this modern world that we live in today, technology is everywhere. Although, we can still find a lot of bosses and managers that are...
Sep 16, 20212 min read
4 XLA Bad Practices To Avoid For Great End-User Experience
If you and your company are losing out on growth prospects while your customers are going to your competitors, chances are that you may...
Sep 14, 20213 min read
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