Tue, Jan 21
|Online
Experience Foundation - Europe
This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
Time & Location
Jan 21, 2025, 9:30 AM GMT – Jan 23, 2025, 4:30 PM GMT
Online
About the event
Class Length: This class is 3 x days long (09:30am to 16:30pm)
Who Should Attend: Delegates should attend this class if they are considering implementing experience metrics (XLMs/XLAs) but are unsure how to approach it. This is a fully interactive and hands on class that gives delegates all the information they need to begin their journey to Experience Management.
Overview
What is Experience Management
How to Measure Experience (including the Experience Management Frameworks)
Case Study Assignment (Lime Grove Airport)