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Experience Foundation - October 2024
Experience Foundation - October 2024

Tue, Oct 15

|

Online

Experience Foundation - October 2024

This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.

Time & Location

Oct 15, 2024, 9:30 AM GMT+1 – Oct 17, 2024, 4:30 PM GMT+1

Online

About the event

Class Length: This class is 3 x days long (09:30am to 16:30pm)

Who Should Attend: Delegates should attend this class if they are considering implementing experience metrics (XLMs/XLAs) but are unsure how to approach it. This is a fully interactive and hands on class that gives delegates all the information they need to begin their journey to Experience Management.

Overview

  • What is Experience Management
  • How to Measure Experience (including the Experience Management Frameworks)
  • Case Study Assignment (Lime Grove Airport)
  • Six-Stepped Journey approach with education and practical's for each stage including:
  • Evangelise, Explore, Envision, Enable, Execute, Embrace
  • What to do next – practical steps for beginning your journey

Is there an Exam to take:  This course is fully accredited by a certified APMG accreditation

Cost: £1,495 (inclusive of course materials and exam, worth £270)

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