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Implementing XLA's - March 2024
Implementing XLA's - March 2024

Thu, Mar 21

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Virtual Event

Implementing XLA's - March 2024

Implementing XLAs, a 1-day course by Bright Horse, introduces attendees to the ways in which XLAs can be operationalised within an organisation.

Time & Location

Mar 21, 2024, 9:30 AM – 4:30 PM

Virtual Event

About the event

We introduce the XMO concept, discussing key processes and tools necessary to managing XLAs once implemented. We cover the ways in which experience can continually be managed and kept relevant with the changing nature of experience landscape.

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