top of page
Upcoming Events At Bright Horse
Wed, Apr 24Apr 24, 2024, 9:30 AM GMT+1 – Apr 25, 2024, 4:30 PM GMT+1OnlineApr 24, 2024, 9:30 AM GMT+1 – Apr 25, 2024, 4:30 PM GMT+1OnlineThis class is designed to enable delegates to build and manage XLAs. This is a hands-on, practical class detailing how to design the right XLAs for your business needs and how they need to be managed through an Experience Management Office (XMO). The class follows our XLA Design Methodology.
Thu, May 09May 09, 2024, 9:30 AM – 1:30 PMVirtual Event
Thu, May 09May 09, 2024, 4:30 PM – 6:30 PM GMT+1Experience Essentials OverviewMay 09, 2024, 4:30 PM – 6:30 PM GMT+1Experience Essentials OverviewWould you like a complimentary introduction to experience and experience management? In this short 2-hour course, we will introduce you to experience, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs.
Tue, May 14May 14, 2024, 9:30 AM GMT+1 – May 16, 2024, 4:30 PM GMT+1OnlineMay 14, 2024, 9:30 AM GMT+1 – May 16, 2024, 4:30 PM GMT+1OnlineThis class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
Tue, May 28May 28, 2024, 4:30 PM GMT+1 – May 30, 2024, 11:30 PM GMT+1OnlineMay 28, 2024, 4:30 PM GMT+1 – May 30, 2024, 11:30 PM GMT+1OnlineThis class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
- Mon, Jun 03Jun 03, 2024, 9:30 AM GMT+1 – Jun 04, 2024, 4:30 PM GMT+1OnlineJun 03, 2024, 9:30 AM GMT+1 – Jun 04, 2024, 4:30 PM GMT+1OnlineThis class is designed to enable delegates to build and manage XLAs. This is a hands-on, practical class detailing how to design the right XLAs for your business needs and how they need to be managed through an Experience Management Office (XMO). The class follows our XLA Design Methodology.
- Tue, Jun 04Jun 04, 2024, 4:30 PM – 6:30 PM GMT+1Experience Essentials OverviewJun 04, 2024, 4:30 PM – 6:30 PM GMT+1Experience Essentials OverviewWould you like a complimentary introduction to experience and experience management? In this short 2-hour course, we will introduce you to experience, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs.
Wed, Jun 05Jun 05, 2024, 2:30 PM – 4:30 PM GMT+1Experience Essentials OverviewJun 05, 2024, 2:30 PM – 4:30 PM GMT+1Experience Essentials OverviewWould you like a complimentary introduction to experience and experience management? In this short 2-hour course, we will introduce you to experience, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs.
Jun 06, 2024, 9:30 AM – 4:30 PM GMT+1OnlineExperience Essentials provides the learner an excellent interactive taster into Experience and Experience Management. We cover all the Experience Management Frameworks and how they should be applied and provide the attendee an overview of why they should be considering experience.- Wed, Jun 19Jun 19, 2024, 9:30 AM GMT+1 – Jun 21, 2024, 4:30 PM GMT+1OnlineJun 19, 2024, 9:30 AM GMT+1 – Jun 21, 2024, 4:30 PM GMT+1OnlineThis class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
- Tue, Jun 25Jun 25, 2024, 4:30 PM GMT+1 – Jun 27, 2024, 11:30 PM GMT+1OnlineJun 25, 2024, 4:30 PM GMT+1 – Jun 27, 2024, 11:30 PM GMT+1OnlineThis class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
- Wed, Jul 10Jul 10, 2024, 2:30 PM – 4:30 PM GMT+1Experience Essentials OverviewJul 10, 2024, 2:30 PM – 4:30 PM GMT+1Experience Essentials OverviewWould you like a complimentary introduction to experience and experience management? In this short 2-hour course, we will introduce you to experience, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs.
- Thu, Jul 11Jul 11, 2024, 4:30 PM – 6:30 PM GMT+1Experience Essentials OverviewJul 11, 2024, 4:30 PM – 6:30 PM GMT+1Experience Essentials OverviewWould you like a complimentary introduction to experience and experience management? In this short 2-hour course, we will introduce you to experience, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs.
- Tue, Jul 16Jul 16, 2024, 9:30 AM GMT+1 – Jul 18, 2024, 4:30 PM GMT+1OnlineJul 16, 2024, 9:30 AM GMT+1 – Jul 18, 2024, 4:30 PM GMT+1OnlineThis class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
Wed, Jul 24Jul 24, 2024, 4:30 PM GMT+1 – Jul 25, 2024, 11:30 PM GMT+1OnlineJul 24, 2024, 4:30 PM GMT+1 – Jul 25, 2024, 11:30 PM GMT+1OnlineThis class is designed to enable delegates to build and manage XLAs. This is a hands-on, practical class detailing how to design the right XLAs for your business needs and how they need to be managed through an Experience Management Office (XMO). The class follows our XLA Design Methodology.- Aug 07, 2024, 9:30 AM – 4:30 PM GMT+1OnlineExperience Essentials provides the learner an excellent interactive taster into Experience and Experience Management. We cover all the Experience Management Frameworks and how they should be applied and provide the attendee an overview of why they should be considering experience.
bottom of page