Junior Nexthink Analyst

Role and responsibilities

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We are looking for a dynamic individual who can provide our clients with outstanding service when delivering and managing their Nexthink implementation and enhance the value throughout the various line of business within an organisation. Full training will be provided for the Nexthink solution. You will be responsible for:

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• Driving technical and business-led discussion on how to achieve the best outcomes

• Billable Support and Consulting, remotely and occasionally on-site

• Ability to work independently, or as a member of the Customers Team

• Developing key relationships within the Organisation and showing Thought Leadership

• Delivering quality solutions that meet or exceed the Customer objectives

• Providing Training on ‘Best Practice’ on the day to day use of the solution

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Skills Required

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• Experience with IT Operations

• Knowledge and experience of some of the following - PowerShell, JSON, XML, REST API, MS Azure

• Working Knowledge of Windows, with Linux and macOS preferred but not essential

• Good understanding of Enterprise Architecture including Windows and Microsoft 365 Deployments

• Analytics and visualisation skills such as PowerBI would be an advantage

• Ability to learn quickly and take the lead in developing your additional knowledge

• Excellent Customer Management and Communication Skills

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The successful candidate will be offered the pathway to develop their technical skills to become a Nexthink Management Consultant.

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Successful candidates will be joining a fast-growing company in Experience Management, and we are looking to reward people with the potential to participate in our Success.