Bright horse

5 Types Of Service Desk Personalities

The Perfectionist

You believe that if a job’s worth doing, it needs doing perfectly – even if it takes twice as long as you anticipated and yet doesn’t require perfection in the first place.

You are excellent at the fine detail and have high standards. However, you can be critical of yourself and others when these standards are not met.

The Pleaser

You like to please people, even if it means inconveniencing yourself. You can be good to have around the workplace, making other people feel better.

However, your need to please means that your own needs (including managing your time) are not met. Ultimately you can become resentful and over-stressed.

The Strongman

You don’t like to show weakness and indeed are often very good at difficult tasks that others avoid. You have a strong sense of duty and shoulder extra responsibilities without complaint.

However, you self-sabotage by failing to ask for help, taking on too much work, failing to get co-operation from others because of a lack of sensitivity

The Hustler

You are always in a hurry, your feet don’t touch the ground and you are always balancing a dozen plates in the air at any one time. You are good at getting a lot done and enjoy the buzz and excitement of achievement.

However, you get bored partway through the task and leave it, are easily distracted, get sloppy with your work and forget work with long-time scale.

The Dissident

You are your own person and like to make your own decisions. You like to set your own time-scales and decide for yourself the order in which you complete tasks.

You sabotage yourself by performing below your capability, being late for meetings, failing to meet deadlines and looking for others to blame.