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Help your Employees Reach their Full Potential

An organisation’s employees are their biggest assets. That is why understanding and supporting their online experience is key to ensuring that employees have as few interruptions to their productivity as possible and stay with their organisation. At Bright Horse, we understand this and offer varying consulting options that come under two experience umbrellas:

  • Experience Consulting – How to implement and/or manage an Experience-Level Agreement / Experience Management Office
  • Assessment Services – Where are you now with Experience? Where would you like to go? How can you get there?
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Our consultants are highly experienced, hands-on, subject matter experts in XLA and XMO design and implementation. The team are accredited in the art and science of employee experience but, more importantly, we have the practical knowledge and the right methods to make exceptional things happen.

Our consultancy approach is backed by our own methodology, an approach that is flexible, pragmatic, and backed by best practice in Agile and Prince2. Our methodology enables us to support you in three different manners. We can either:

  • Coach and advice you
  • Take it on for you

Or best of all:

  • Do it together
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Experience Consulting

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Experience Level Agreement (XLA) Consulting

Receive real-world, practical help and support to start or complete your XLA journey

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Experience Management Office (XMO) Consulting

Ensure that employee experience is continually measured and improved with the right structures, roles and processes

Sentiment Survey Service

User Sentiment Survey Consulting

Gain direction in planning, building, and executing a user sentiment survey

Assessment Services

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Experience Assessment

For those just starting on their experience journey, we assess your capability, readiness and sentiment to support employee experience 

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Nexthink Value Assessment

Receive guidance to determine the current or potential value from your Nexthink investment

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Bright Horse delivered what it promised. I would go as far as saying that it delivered more than promised, which was fantastic