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Upcoming Events At Bright Horse
Tue, Jan 21Jan 21, 2025, 9:30 AM GMT – Jan 23, 2025, 4:30 PM GMTOnlineJan 21, 2025, 9:30 AM GMT – Jan 23, 2025, 4:30 PM GMTOnlineThis class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
Thu, Jan 30Jan 30, 2025, 9:30 AM GMT – Jan 31, 2025, 4:30 PM GMTOnlineJan 30, 2025, 9:30 AM GMT – Jan 31, 2025, 4:30 PM GMTOnlineThis class is designed to enable delegates to build and manage XLAs. This is a hands-on, practical class detailing how to design the right XLAs for your business needs and how they need to be managed through an Experience Management Office (XMO). The class follows our XLA Design Methodology.- Tue, Feb 18Feb 18, 2025, 9:30 AM GMT – Feb 20, 2025, 4:30 PM GMTOnlineFeb 18, 2025, 9:30 AM GMT – Feb 20, 2025, 4:30 PM GMTOnlineThis class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
- Wed, Mar 26Mar 26, 2025, 9:30 AM GMT – Mar 27, 2025, 4:30 PM GMTOnlineMar 26, 2025, 9:30 AM GMT – Mar 27, 2025, 4:30 PM GMTOnlineThis class is designed to enable delegates to build and manage XLAs. This is a hands-on, practical class detailing how to design the right XLAs for your business needs and how they need to be managed through an Experience Management Office (XMO). The class follows our XLA Design Methodology.
Contact us for further detailsOnlineExperience Essentials provides the learner an excellent interactive taster into Experience and Experience Management. We cover all the Experience Management Frameworks and how they should be applied and provide the attendee an overview of why they should be considering experience.
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