top of page
Upcoming Events At Bright Horse
Tue, Sep 17Sep 17, 2024, 7:00 PM – 9:00 PM GMT+1WebinarSep 17, 2024, 7:00 PM – 9:00 PM GMT+1WebinarWould you like a complimentary introduction to experience and experience management? In this short 2-hour course, we will introduce you to experience, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs.
Mon, Sep 23Sep 23, 2024, 9:30 AM GMT+1 – Sep 27, 2024, 4:30 PM GMT+1Virtual EventSep 23, 2024, 9:30 AM GMT+1 – Sep 27, 2024, 4:30 PM GMT+1Virtual EventAn exciting, rare opportunity for anyone wanting to become experience certified. Over 5 days, Bright Horse will host Experience Foundation and Experience Practitioner, providing attendees with the underlying and practical knowledge and best practices for implementing experience management.
Mon, Sep 23Sep 23, 2024, 9:30 AM GMT+1 – Sep 25, 2024, 4:30 PM GMT+1OnlineSep 23, 2024, 9:30 AM GMT+1 – Sep 25, 2024, 4:30 PM GMT+1OnlineThis class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
Tue, Sep 24Sep 24, 2024, 2:30 PM – 4:30 PM GMT+1WebinarSep 24, 2024, 2:30 PM – 4:30 PM GMT+1WebinarWould you like a complimentary introduction to experience and experience management? In this short 2-hour course, we will introduce you to experience, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs.
Thu, Sep 26Sep 26, 2024, 9:30 AM GMT+1 – Sep 27, 2024, 4:30 PM GMT+1OnlineSep 26, 2024, 9:30 AM GMT+1 – Sep 27, 2024, 4:30 PM GMT+1OnlineThis class is designed to enable delegates to build and manage XLAs. This is a hands-on, practical class detailing how to design the right XLAs for your business needs and how they need to be managed through an Experience Management Office (XMO). The class follows our XLA Design Methodology.- Mon, Oct 14Oct 14, 2024, 9:30 AM GMT+1 – Oct 18, 2024, 4:30 PM GMT+1Virtual EventOct 14, 2024, 9:30 AM GMT+1 – Oct 18, 2024, 4:30 PM GMT+1Virtual EventAn exciting, rare opportunity for anyone wanting to become experience certified. Over 5 days, Bright Horse will host Experience Foundation and Experience Practitioner, providing attendees with the underlying and practical knowledge and best practices for implementing experience management.
- Mon, Oct 14Oct 14, 2024, 9:30 AM GMT+1 – Oct 16, 2024, 4:30 PM GMT+1OnlineOct 14, 2024, 9:30 AM GMT+1 – Oct 16, 2024, 4:30 PM GMT+1OnlineThis class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
- Thu, Oct 17Oct 17, 2024, 9:30 AM GMT+1 – Oct 18, 2024, 4:30 PM GMT+1OnlineOct 17, 2024, 9:30 AM GMT+1 – Oct 18, 2024, 4:30 PM GMT+1OnlineThis class is designed to enable delegates to build and manage XLAs. This is a hands-on, practical class detailing how to design the right XLAs for your business needs and how they need to be managed through an Experience Management Office (XMO). The class follows our XLA Design Methodology.
- Tue, Oct 29Oct 29, 2024, 2:30 PM – 4:30 PM GMTWebinarOct 29, 2024, 2:30 PM – 4:30 PM GMTWebinarWould you like a complimentary introduction to experience and experience management? In this short 2-hour course, we will introduce you to experience, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs.
- Mon, Nov 25Nov 25, 2024, 9:30 AM GMT – Nov 29, 2024, 4:30 PM GMTVirtual EventNov 25, 2024, 9:30 AM GMT – Nov 29, 2024, 4:30 PM GMTVirtual EventAn exciting, rare opportunity for anyone wanting to become experience certified. Over 5 days, Bright Horse will host Experience Foundation and Experience Practitioner, providing attendees with the underlying and practical knowledge and best practices for implementing experience management.
- Mon, Nov 25Nov 25, 2024, 9:30 AM GMT – Nov 27, 2024, 4:30 PM GMTOnlineNov 25, 2024, 9:30 AM GMT – Nov 27, 2024, 4:30 PM GMTOnlineThis class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework™ which covers the journey to measuring experience for an organsiation.
- Tue, Nov 26Nov 26, 2024, 2:30 PM – 4:30 PM GMTWebinarNov 26, 2024, 2:30 PM – 4:30 PM GMTWebinarWould you like a complimentary introduction to experience and experience management? In this short 2-hour course, we will introduce you to experience, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs.
- Thu, Nov 28Nov 28, 2024, 9:30 AM GMT – Nov 29, 2024, 4:30 PM GMTOnlineNov 28, 2024, 9:30 AM GMT – Nov 29, 2024, 4:30 PM GMTOnlineThis class is designed to enable delegates to build and manage XLAs. This is a hands-on, practical class detailing how to design the right XLAs for your business needs and how they need to be managed through an Experience Management Office (XMO). The class follows our XLA Design Methodology.
Contact us for further detailsOnlineExperience Essentials provides the learner an excellent interactive taster into Experience and Experience Management. We cover all the Experience Management Frameworks and how they should be applied and provide the attendee an overview of why they should be considering experience.
bottom of page