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XMO Consulting

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Ask Yourself:

  1. Are you looking to start your XLA/ELA journey but not sure about the structure to do so?
  2. Do you need to understand the roles and resolutions in measuring user experience?
  3. Do you have XLAs/ELAs in place and are looking to make sure that true employee experience is continually improved?

If the answer to any of the of these questions is yes then our Experience Management Office (XMO) consultancy can help you put in places the right structure, the right processes, the right roles and responsibility to ensure that employee experience is continually measured and improved.

As well as our exclusive Mastering XMO Course, Bright Horse consultants have real world, hands on experience of working with organisations helping them to create and/or improve their Experience Management Offices.


Bright Horse were very realistic in their response, they had clearly listened to the requirements and responded accordingly

London School of Economics