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Designing XLA's - March 2024
Designing XLA's - March 2024

Wed, Mar 20


Virtual Event

Designing XLA's - March 2024

Bright Horse's Designing XLAs is a full-day course guiding attendees through the titular process of designing experience level agreements (XLAs).

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Time & Location

Mar 20, 2024, 9:30 AM – 4:30 PM

Virtual Event

About the event

From identifying current experience wants and needs, to the various available data points within organisation, attendees will be introduced to how experience is defined  and designed around real-world employee and organisational data.

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