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Introduction to XLA's - May 2024 - THIS CLASS IS NOW FULL
Introduction to XLA's - May 2024 - THIS CLASS IS NOW FULL

Thu, May 09

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Virtual Event

Introduction to XLA's - May 2024 - THIS CLASS IS NOW FULL

If you're looking for a half-day introduction to experience and XLAs, Bright Horse's Introducing XLAs is an excellent starting point.

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Time & Location

May 09, 2024, 9:30 AM – 1:30 PM

Virtual Event

Guests

About the event

On Introducing XLAs, you will receive a comprehensive introduction to experience and the experience economy and the importance for organisation to measure and improve both customer and employee experience. This course also introduces how organisations can manage experience with XLAs.

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