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Experience Education 

Bright Horse deliver exclusive XLA and XMO education courses and business simulations to enable our customers to improve business performance and gain competitive advantage through improving the engagement and experience of their employees.

Our courses are delivered by experienced Bright Horse professionals and we are able to offer a range of delivery options including:

  • Public schedule courses
  • On-premise course delivery
  • Remote / on-line delivery
  • Experiential learning

See our courses 

Learn the art and science of experience

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Learn how to embed the Experience framework and transform your business into an employee-focused one

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Through best practice framework, build upon KPIs and SLAs to create an XLA and understand its positive effect on business 

Explore the Experience Management Office (XMO) concepts, understand the XMO’s roles, scope and experience management techniques

Bright Horse were so flexible, working with and listening to our needs as the customer. They really are a partner rather than just a supplier, we have built a relationship and continue to work with them on improving services