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Designing XLA's - Sept 2024
Designing XLA's - Sept 2024

Tue, Sep 17

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Virtual Event

Designing XLA's - Sept 2024

Bright Horse's Designing XLAs is a full-day course guiding attendees through the titular process of designing experience level agreements (XLAs).

Time & Location

Sep 17, 2024, 9:30 AM – 4:30 PM

Virtual Event

About the event

From identifying current experience wants and needs, to the various available data points within organisation, attendees will be introduced to how experience is defined  and designed around real-world employee and organisational data.

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