

Mon, Nov 25
|Virtual Event
Experience Bootcamp - Europe
An exciting, rare opportunity for anyone wanting to become experience certified. Over 5 days, Bright Horse will host Experience Foundation and Experience Practitioner, providing attendees with the underlying and practical knowledge and best practices for implementing experience management.
Time & Location
Nov 25, 2024, 9:30 AM GMT – Nov 29, 2024, 4:30 PM GMT
Virtual Event
About the event
Over 5 days, attendees will be trained in Experience Foundation and Experience Practitioner, providing the knowledge and best practices for designing and managing experience level agreements (XLAs), alongside their surrounding frameworks, structures and processes for implementing experience management within their organisation. Throughout the programme will be regular group exercises and discussions to cement learning.
Included in our Experience Bootcamp is the opportunity to take the Foundation and Practitioner exams, fastracking their way to becoming certified in experience management over the course of weeks rather than months. If an intensive, rare and exciting opportunity to quickly become experience certified and knowledgeable in experience management sounds interesting, this is the programme for you.
Programme Overview
The 5 days starts with Experience Foundation, covering the first 3. Foundation is centred around the Experience Optimization Framework, a six-phase framework for continuous experience management that takes attendees through the journey of identifying, designing, managing and…