Upcoming Events At Bright Horse

  • Essence of Experience - Aug '22
    Thu, 18 Aug
    Online Course
    18 Aug, 09:30 – 13:30 BST
    Online Course
    Engage with expert instructors and learn the unvarnished truth of the Art & Science of eXperience and how XLAs are changing the way we design and manage technology. Cost: Course and Exam: £260
  • XLA Foundation - Sept '22
    Thu, 01 Sept
    Online Course
    01 Sept, 13:30 BST – 02 Sept, 17:30 BST
    Online Course
    Introduces best practices for embracing XLAs and transforming them into an employee-focused organisation. You will learn how to embed the Experience framework and articulate the value of an experience-based culture.
  • Mastering XLAs - Sept '22
    Wed, 07 Sept
    Online Course
    07 Sept, 09:30 BST – 08 Sept, 13:30 BST
    Online Course
    The Mastering XLAs class is for all professionals and organizations that are ready to move past concepts and make experience a practical reality. Duration: This is a 2-day course. Costs: Course and Exam £750
  • Webinar: Implementing XLAs for End-Users - Sept '22
    13 Sept, 12:00 – 13:30 BST
    Webinar
    What do XLAs mean for existing SLAs? How do you start? Is there a best practice and means of governing them? In this webinar, we will answer these questions and introduce you to the best practice approach for improving employee experience and introducing XLAs.
  • Essence of Experience - Sept '22
    Mon, 26 Sept
    Online Course
    26 Sept, 09:30 – 13:30 BST
    Online Course
    Engage with expert instructors and learn the unvarnished truth of the Art & Science of eXperience and how XLAs are changing the way we design and manage technology. Cost: Course and Exam: £260
  • Mastering the XMO - Sept '22
    Thu, 29 Sept
    Online Course
    29 Sept, 13:30 BST – 30 Sept, 17:30 BST
    Online Course
    A 2-day course from our partners and co-contributors, XLACollab, and delivered exclusively by Bright Horse, Mastering the XMO takes learners through the concepts of the Experience Management Office (XMO). Duration: This is a 2-day course. ​ Costs: Course and Exam: £750
  • Webinar: Implementing XLAs for End-Users - Oct '22
    04 Oct, 12:00 – 13:30 BST
    Webinar
    What do XLAs mean for existing SLAs? How do you start? Is there a best practice and means of governing them? In this webinar, we will answer these questions and introduce you to the best practice approach for improving employee experience and introducing XLAs.
  • XLA Foundation - Oct '22
    Thu, 27 Oct
    Online Course
    27 Oct, 13:30 BST – 28 Oct, 17:30 BST
    Online Course
    Introduces best practices for embracing XLAs and transforming them into an employee-focused organisation. You will learn how to embed the Experience framework and articulate the value of an experience-based culture. Costs: Course and Exam: £695
  • Essence of Experience - Nov '22
    Tue, 01 Nov
    Online Course
    01 Nov, 09:30 – 13:30 GMT
    Online Course
    Engage with expert instructors and learn the unvarnished truth of the Art & Science of eXperience and how XLAs are changing the way we design and manage technology. Cost: Course and Exam: £260
  • Mastering XLAs - Nov '22
    Tue, 29 Nov
    Online Course
    29 Nov, 09:30 GMT – 30 Nov, 13:30 GMT
    Online Course
    The Mastering XLAs class is for all professionals and organizations that are ready to move past concepts and make experience a practical reality. Duration: This is a 2-day course. Costs: Course and Exam: £750
  • Mastering the XMO - Dec '22
    Wed, 07 Dec
    Online Course
    07 Dec, 13:30 GMT – 08 Dec, 17:30 GMT
    Online Course
    A 2-day course from our partners and co-contributors, XLACollab, and delivered exclusively by Bright Horse, Mastering the XMO takes learners through the concepts of the Experience Management Office (XMO). Duration: This is a 2-day course. ​ Costs: Course and Exam: £750
  • Essence of Experience - Dec '22
    Tue, 13 Dec
    Online Course
    13 Dec, 09:30 – 13:30 GMT
    Online Course
    Engage with expert instructors and learn the unvarnished truth of the Art & Science of eXperience and how XLAs are changing the way we design and manage technology. Cost: Course and Exam: £260