Webinar for End Users: Introduction To XLAs – Sept, 2021
Introduction To XLAs – Webinar For End Users “People will forget what you said, people will forget what you did but people will never forget how you made them feel” – Maya Angelou. This famous quote has never been more important to UK organisations as they emerge from weeks of lockdown and remote working. It […]
Webinar for MSPs: Intro to XLAs – Sept, 2021
The End User webinar is for companies looking to measure experience for their own employees. The MSP webinar is for IT MSPs who are looking to build XLAs into their service offerings and their contracts. Two out of three tenders for IT support now mention XLAs. This webinar is about what it means for them […]
Essence of Experience – Oct, 2021
The Essence of Experience course, from our Experience partners and co-creators XLACollab and delivered exclusively by Bright Horse, enables attendees to engage with skilled and expert instructors to learn the unvarnished truth of the Art & Science of eXperience and how XLAs are changing the way we design and manage technology. This 1 day course […]
Webinar for End Users: Introduction to XLAs – Oct, 2021
“People will forget what you said, people will forget what you did but people will never forget how you made them feel” – Maya Angelou. This famous quote has never been more important to UK organisations as they emerge from weeks of lockdown and remote working. It is now independently recognised that measuring and improving […]
XLA Foundation – Oct, 2021
Timings Each of our course duration days run from 1:30pm – 5:30pm, BST Overview This 3 day course introduces best practices for embracing XLAs and transforming into an employee-focused organisation. You will learn how to embed the Experience framework and articulate the value of an experience based culture. Engage with skilled and expert instructors to […]
Webinar for MSPs: Introduction to XLAs – Oct, 2021
The End User webinar is for companies looking to measure experience for their own employees. The MSP webinar is for IT MSPs who are looking to build XLAs into their service offerings and their contracts. Two out of three tenders for IT support now mention XLAs. This webinar is about what it means for them […]