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Join our First Experience Essentials Overview Taster

6th March: 14:30 – 16:30 GMT

Enhance the Experience of your Employees. 

Improve the Experience of your Customers. 

Bright Horse supports organisations and IT departments evolve to a modern mechanism of using Experience Level Agreements, or XLAs, to improve employee experience.

Hear it from the Experience Experts

Learn about the effects and importance of experience from leading industry experts.

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Paul Wilkinson


Business Development Director, Three-time Conference Award Winner & Chief Architect of "The Shiny New Thing that Really Helps''


Since 2015, Bright Horse has been at the forefront of the employee experience movement and helping organisations to improve their employee's productivity. Realising that many organisations struggle with this, Bright Horse focuses on helping them fix these issues by measuring, managing and improving employees' experience of their digital workplace.

We Educate, Assess, Advise and provide Technical Solutions and support to ensure that IT delivers the right outcomes and values.

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What We Offer


Experience Education

Fully accredited 1 - 3 days courses on all things experience and experience management


Experience Consulting

We offer support to help start, continue or manage your XLA journey where we can coach and advise you, take it on for you, do it together with you


Nexthink Consultancy and Solutions

Experts in the delivery of Nexthink to customers, we have supported numerous organisations with their installation and support of Nexthink

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Raising awareness of the power of experience is at the heart of everything we do. To this end, we run public webinars and courses as well as the option for private courses. Check out our upcoming events 

Coming Up

On-Demand Webinar

If you're unable to attend one of our webinars, we also have a webinar on-demand you can access anytime convenient to you. 


"As a service manager and someone that has been in service a long time you get used to a certain way of working and thinking. This course is helping to educate me in changing that "