Bright Horse Blogs

Get the latest and greatest information on Employee Experience, Customer Experience collated by experts in the Experience Management industry.

AI Empowering Employee Satisfaction in 2024?

If you've been using Microsoft Edge, you probably noticed they released a 2023 wrap-up of important stats for the browser. A key part of...

Jan 8, 20243 min read

In 2023, a fantastic book by authors Jenn Granneman and Andre Sólo was published, Sensitive: The Power of a Thoughtful Mind in an...

Jul 10, 20234 min read

In a previous blog post, we discussed a couple of ways in which AI can benefit the experience of employees. As with everything, there are...

Jun 12, 20234 min read

Rust out, as you can probably surmise from its name, is burnout's bored younger brother. Rather than going all out, embracing stress, and...

May 30, 20235 min read

Why should the financial industry consider experience? In general, we have experiences with this industry almost, if not, daily. We rely...

May 23, 20235 min read

In the past, we've spoken about how harmful bad digital employee experience (DEX) can be for your employees and business, as well as the...

Feb 23, 20235 min read

Over the past year, a trend began emerging in the workplace: quiet quitting. Opposed to the actual idea of quitting your job itself,...

Feb 2, 20235 min read

It can be difficult to get back into work mode after a holiday. Here we share 3 tips for bringing back your productivity after a long break.

Jan 11, 20233 min read

Previously, we spoke about the possible return of remote work due to the rail strike and the how the experience of remote employees can...

Jul 7, 20224 min read

As of Monday 20th June, talks broke down between rail officials and union leaders and so a week of cancellations and delays commenced for...

Jun 23, 20224 min read