AI Empowering Employee Satisfaction in 2024?
If you've been using Microsoft Edge, you probably noticed they released a 2023 wrap-up of important stats for the browser. A key part of...
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Bright Horse Blogs
Get the latest and greatest information on Employee Experience, Customer Experience collated by experts in the Experience Management industry.
Jul 10, 20234 min read
A Quiet and Thoughtful Reclaiming: The Benefits of Sensitive Leaders in the Workplace
In 2023, a fantastic book by authors Jenn Granneman and Andre Sólo was published, Sensitive: The Power of a Thoughtful Mind in an...
Jun 12, 20234 min read
Can AI Harm Employee Experience?
In a previous blog post, we discussed a couple of ways in which AI can benefit the experience of employees. As with everything, there are...
May 30, 20235 min read
Rust Out: What does the Antithesis of Burnout Say About Experience
Rust out, as you can probably surmise from its name, is burnout's bored younger brother. Rather than going all out, embracing stress, and...
May 23, 20235 min read
Experience and the Finance Industry: Why they Should go Hand-in-Hand
Why should the financial industry consider experience? In general, we have experiences with this industry almost, if not, daily. We rely...
Feb 23, 20235 min read
Exactly How Beneficial Can Good Digital Employee Experience (DEX) Be For Your Organisation?
In the past, we've spoken about how harmful bad digital employee experience (DEX) can be for your employees and business, as well as the...
Feb 2, 20235 min read
Quiet Quitting, and its Link to Experience
Over the past year, a trend began emerging in the workplace: quiet quitting. Opposed to the actual idea of quitting your job itself,...
Jan 11, 20233 min read
3 Tips on Getting your Productivity Back After a Long Break
It can be difficult to get back into work mode after a holiday. Here we share 3 tips for bringing back your productivity after a long break.
Jul 7, 20224 min read
Considering full-time remote working? You're surely not the only one
Previously, we spoke about the possible return of remote work due to the rail strike and the how the experience of remote employees can...
Jun 23, 20224 min read
Rail Strike: How Do You Measure Remote Employee Experience During Industrial Action?
As of Monday 20th June, talks broke down between rail officials and union leaders and so a week of cancellations and delays commenced for...
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