Oct 17, 20226 minAnonymous Surveys: Strategies and Considerations to Improve your Response RateIn the past, we've spoken about the advantages and disadvantages of anonymous surveys. For the projects that Bright Horse support, we...
Jul 14, 20226 minSentiment Surveys: The Experience Question Rotation Dichotomy - What is it and how to avoidRunning surveys is an art and a science but maintaining the balance can be hard. Read 4 ways to avoid the Survey Question Rotation Dichotomy
Jun 23, 20224 minRail Strike: How Do You Measure Remote Employee Experience During Industrial Action? As of Monday 20th June, talks broke down between rail officials and union leaders and so a week of cancellations and delays commenced for...
Mar 23, 20224 minNamed Surveys: Advantages, Disadvantages And Best Practices For Better ResponseIn the IT industry, surveys are one of the most effective tools to understand the kind of experience your employees or customers are...