Oct 20, 20224 minExperience Management Office: Why You Don't Need all Roles to Have a Strong XMOFrom our early Experience Introduction class up until the final Master Class, we speak often of an Experience Management Office, or XMO....
Jul 28, 20225 minExperience Management Office: XMO Roles ExplainedIf you've attended our classes in the past, you'll be aware of the concept of an Experience Management Office, or XMO. In short, an XMO...
Mar 8, 20225 minExperience Management Office: Why Every Company Needs An XMO In 2023Anyone you meet in today’s day and age will have at least one story of how their experience with a particular product or service was so...